Jennelle Dixson is a nursing home ombudsman who looks out for residents too frail or too afraid to speak up about problems such as inattentive caregivers, dirty bedding and long delays in getting medication. Ombudsmen are among the most important watchdogs of the nursing home industry. The frequent prods and nudges they give nursing home administrators can have almost as much influence on the quality of care as the annual inspections that government regulators make. Viewers to the HensonFuerst Nursing Home blog are encouraged to make inquiries about the role of ombudsmen in care facility being considered, or used, to provide care for family and friends.
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