Frequently Asked Questions

At Henson Fuerst, our clients are our only priority. We pride ourselves on the highest level of client satisfaction, and we’re dedicated to providing all of our clients with exceptional legal service.

As our client, you can expect:

• Honesty, respect, and truth,
• the ability to make decisions in your case,
• fair and efficient representation,
• confidentiality,
• access to your attorney when you call,
• a fair, written agreement with our firm,
• and usage of superior technology.

Every member of our staff is focused on getting you the help you need when you’ve been injured. We promise to:

• treat you with compassion,
• listen to your story and give you a fair evaluation of your case,
• value you, regardless of background, race, sexual orientation, or religion,
• and give your case—and every case—the attention it deserves.

At Henson Fuerst:

• There is no charge for your first visit or telephone call. All your questions will be answered, and there is no obligation.
• We never charge a fee unless we obtain a recovery for you. Our fee is a percentage of your recovery.
• We will advance all costs for investigators, experts, filing fees, and other expenses associated with trying to obtain the maximum recovery possible.
• If a recovery is not made, you pay us nothing.

You have the right to change lawyers; however, your initial attorney will usually be entitled to payment for services rendered up to the time of dismissal. Both lawyers will be paid from the fee earned at the conclusion of the case, with the exact split arrangement worked out between them. While the process isn't difficult, there are guidelines you must follow. If you think you might wish to move your case to Henson Fuerst, contact our offices to find out what steps you need to follow.

If you or a family member becomes injured because of someone else's negligence, you can benefit from speaking to a North Carolina personal injury lawyer at Henson Fuerst today. Often, the insurance company for the person who caused the injury will try to settle with you before you have an opportunity to retain an attorney. The reason for this is that the insurance company knows it can probably settle the case for less money if you do not have a lawyer. We will investigate your case and obtain the necessary witness statements, documents, photographs, and other materials to protect your rights.

Our lawyers are happy to meet with you in person at any of our offices. If you prefer, we also can arrange for one of our investigators to meet with you at your home or office. Throughout the remainder of our representation of you, a lawyer and a legal assistant will be involved in the handling of your claim.

In the event that your injury prevents you from traveling to our office, one of our field investigators from Henson Fuerst will meet with you at your house, the hospital, or any other meeting place you designate.

Yes. Our law firm is staffed in such a way that a Henson Fuerst employee can be reached 24 hours per day, seven days per week. If appropriate, this employee can contact a firm attorney seven days a week at any time. We are ready, willing, and able to discuss a claim with you 24/7.

If the insurance company for the person who caused the injury is willing to offer a fair settlement, you do not have to bring a lawsuit in order to obtain a recovery. We are skilled at negotiating settlements without filing lawsuits. In the event the insurance company is not willing to negotiate fairly, we will then proceed with filing a lawsuit, if you so desire.

A competent adult, who is age 18 or older and injured, must bring the lawsuit in his or her name. A minor or an incompetent adult must have a lawsuit brought by either his or her parents or a court-appointed guardian.

Every case is different, and the unique factors of your case must be considered. We examine all of the conditions surrounding your case in order to arrive at a figure that we believe the insurance company must pay for your injuries. These conditions include how the accident happened, what injuries you suffered, future medical problems, total medical expenses, lost income, and future medical costs and future loss of income. We study every detail so that we can get you the money you deserve for your injuries.

You must file your case within the statute of limitations—a fixed period of time dictated by the law. In North Carolina most personal injury cases have a three-year statute of limitations and wrongful death cases have a two-year statute of limitations. There are some exceptions to this, however, so every case must be individually reviewed by an attorney. For an explanation of these time limits, always consult with a lawyer experienced in these matters. Contact a North Carolina injury lawyer at Henson Fuerst today.

Yes. Lawyers can see a potential case differently. Some lawyers may not be familiar with the type of case you have. If a lawyer rejects your case, it is always a good idea to seek a second opinion.

Maybe. In many North Carolina cases, the doctrine of contributory negligence may prevent you from being able to make a claim for your injuries. There are exceptions to this rule. We recommend talking with one of our experienced injury lawyers to analyze you particular situation.

Remember whom the adjustor works for: an insurance company. An adjustor has one goal: to settle your case for the least amount of money possible. What may seem like a fair offer to you could fall far short of any amount of money settled through a lawyer. It is a good idea to consult with an attorney at Henson Fuerst before accepting any offer from the insurance company.